With Content Creator, Expert-customers can now easily create emails to customers, edit them themselves and send them directly to different customer segments. Use this feature to optimise your communication.To do this, open Content Creator and select the text type ‘Customer email’.

With Content Creator , Expert-customers can now easily create emails to customers, edit them themselves and send them directly to different customer segments. Use this feature to optimise your communication. To do this, open Content Creator and select the text type ‘Customer email’ .

Create emails to customers and send them directly

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<script>
 /* ======================================================================
 Print functionality 
 ----------------------------------------------------------------------
 Just place a link anywhere in an article like that: <a href="#print">🖨️ Drucken</a>
 ====================================================================== */

 // Funktion, um allen passenden Links den Event Listener hinzuzufügen
 function attachPrintListeners() {
 document.querySelectorAll('a[href="#print"]').forEach(function (link) {
 if (!link.dataset.printBound) {
 link.addEventListener("click", function (e) {
 e.preventDefault();

 const baseUrl = window.location.origin + window.location.pathname;
 const queryParams = "?nonav=1&embed=1";
 const hash = "#print";

 const printUrl = baseUrl + queryParams + hash;
 window.open(printUrl);
 });

 // Markiere den Link als verarbeitet
 link.dataset.printBound = "true";
 }
 });
 }

 // Direkt nach DOM load aufrufen
 document.addEventListener("DOMContentLoaded", attachPrintListeners);

 // Hook in pushState / replaceState
 const originalPushState = history.pushState;
 const originalReplaceState = history.replaceState;

 history.pushState = function () {
 originalPushState.apply(this, arguments);
 setTimeout(attachPrintListeners, 0);
 };

 history.replaceState = function () {
 originalReplaceState.apply(this, arguments);
 setTimeout(attachPrintListeners, 0);
 };

 // Auch bei Vor-/Zurück-Buttons
 window.addEventListener("popstate", function () {
 setTimeout(attachPrintListeners, 0);
 });

 // Ruft automatisch den Druck-Dialog auf, wenn die URL den Hash #print hat.
 window.addEventListener("load", function () {
 if (window.location.hash === "#print") {
 window.print();

 // Optional: Schließe das Tab automatisch nach dem Drucken
 window.onafterprint = function () {
 window.close();
 };
 }
 });

 /* ======================================================================
 Global App‑Deeplink‑Router
 ----------------------------------------------------------------------
 Autoren verlinken so:
 href="/app-deeplink/<pfad?query#hash>"

 Das Skript …
 1) ersetzt diese Platzhalter‑Links global durch
 /<lang>/article/app-deeplink?nonav=1#to=<URL‑encoded‑pfad>
 → öffnet sie im **neuen Tab**.
 2) läuft im Deeplink‑Artikel selbst, dekodiert #to=…, ersetzt
 #app-deeplink‑Platzhalter → App öffnet **im selben Tab**.
 3) funktioniert in jeder Sprachversion (beliebiges Prefix),
 History‑ und Mutation‑safe (SPA‑Support).
 ====================================================================== */
 (function () {
 /* ---------------- Sprache dynamisch aus erstem Pfadsegment --------- */
 const LANG = (location.pathname.match(/^\/(\w{2})\//) || [, "de"])[1];
 const HELP_ARTICLE_BASE = `/${LANG}/article/app-deeplink?nonav=1`;

 /* ---------------- Konstanten --------------------------------------- */
 const PLACEHOLDER_PREFIX = "app-deeplink"; // Autoren‑Prefix
 const HASH_PARAM_PREFIX = "#to="; // Übergabe im Deeplink‑Artikel
 const LINK_HASH_TOKEN = "#app-deeplink"; // Platzhalter in App‑URLs

 /* ---------- 1) Platzhalter‑Links → Deeplink‑Artikel ---------------- */
 function convertAppLinks(root = document) {
 root.querySelectorAll("a[href]").forEach(a => {
 if (a.dataset.dlDone) return;

 const href = a.getAttribute("href") || "";
 const match = href.match(new RegExp(`^/?${PLACEHOLDER_PREFIX}(/.*)?`, 'i'));
 if (!match) return;

 const encodedPath = encodeURIComponent(match[1] || "/");
 a.href = `${HELP_ARTICLE_BASE}${HASH_PARAM_PREFIX}${encodedPath}`;
 a.target = "_blank"; // Deeplink‑Artikel -> neuer Tab
 a.dataset.dlDone = "true";
 });
 }

 /* ---------- 2) Deeplink‑Artikel selbst patchen --------------------- */
 function patchDeeplinkArticle() {
 if (!location.pathname.includes("/article/app-deeplink")) return;

 const hashData = location.hash.startsWith(HASH_PARAM_PREFIX)
 ? location.hash.slice(HASH_PARAM_PREFIX.length)
 : null;
 if (!hashData) return;

 const decoded = decodeURIComponent(hashData);
 const path = decoded.startsWith("/") ? decoded : "/" + decoded;

 document.querySelectorAll(`a[href*="${LINK_HASH_TOKEN}"]`).forEach(a => {
 if (a.dataset.dlPatched) return;

 const base = a.href.split(LINK_HASH_TOKEN)[0].replace(/\/$/, "");
 a.href = base + path; // finaler Deeplink, gleicher Tab
 a.removeAttribute("target");
 a.dataset.dlPatched = "true";
 });
 }

 /* ---------- 3) Initialisierung & SPA‑Support ----------------------- */
 function init(ctx) {
 convertAppLinks(ctx);
 patchDeeplinkArticle();
 }

 document.addEventListener("DOMContentLoaded", () => init(document));

 /* MutationObserver: dynamischer Content */
 new MutationObserver(muts => {
 muts.forEach(m => m.addedNodes.forEach(n =>
 n.nodeType === 1 && init(n)
 ));
 }).observe(document.documentElement, { childList: true, subtree: true });

 /* History‑API‑Hooks für SPAs */
 ["pushState", "replaceState"].forEach(fn => {
 const orig = history[fn];
 history[fn] = function () {
 const res = orig.apply(this, arguments);
 init(document);
 return res;
 };
 });
 window.addEventListener("popstate", () => init(document));
 })();
</script>

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