Get reviews on Google

Give your customers the opportunity to rate your business directly on Google! In this article, you will learn how to create and share a custom review link.

Create a Google review link

To allow customers to leave you a review on Google, you first need your personal Google review link.

How to create your Google review link

Create or sign in to your Google Business Profile

First, you need an active Google Business Profile (formerly called Google My Business).
If you already have a profile, sign in with your Google account:

https://business.google.com/

Get your review link

Option A: Using Google Search

Open Google.
Search for your business name, for example "BOTTIMMO".
Make sure you are signed in with the correct Google account.
Your Business Profile will appear on the right-hand side.
Click Customers.
Click Reviews.
Select Get more reviews.
Copy the displayed review link.

You can now add this link to BOTTIMMO.

Option B: Using the Google Business Profile dashboard

Open https://business.google.com/.
Select your business from the list.
On the dashboard home page, find the Get more reviews section.
Click Share review form.
Copy the displayed review link.

You can now add this link to BOTTIMMO.

Save your Google review link in BOTTIMMO

After copying your Google review link, you can save it in BOTTIMMO.

Open:
Connection Manager → Collect Reviews Automatically

Paste your Google review link into the corresponding field and save your changes.

Once saved, BOTTIMMO can automatically use this link wherever it is needed.

What are the benefits?

Once your Google review link has been saved, the intelligent email funnel can automatically ask customers for a Google review.
This happens when you set a contact's status to Order Received.
BOTTIMMO will then automatically send a review request on your behalf, helping you collect new Google reviews without contacting each customer manually.

Request a Google review manually

This feature is only available if you have added a Google review link.
With the Acquisition Booster, you can also request reviews manually. Open the Acquisition Booster and select Google Review as the topic. You will find it at the bottom of the topic list.

This works both from the contact list and from the contact detail page.

BOTTIMMO will automatically create the email and add your default email signature.

Show your Google review link in your default email signature

After saving your Google review link, you can also display it in your default email signature.

Open: Settings → Email → Signature

Enable the corresponding option to include your Google review link in your signature.
This allows recipients to leave a Google review directly from your emails.

Show your Google review link on landing pages

You can also display your Google review link in the public contact section of your landing pages. A landing page is a dedicated webpage where visitors can, for example, submit a form or contact you.

To enable this option, open:

Settings → Features → Public Contact Information

There you can choose whether your Google review link should be displayed on your landing pages.