FAQ US-Beta program

Here you'll find answers to the most common questions raised during the kickoff sessions for the US beta. This article will be updated regularly.

Privacy & Data Ownership

Who owns the data I collect (contacts, leads, uploaded contacts, WhatsApp/social media connections)? Can I export it?
The data belongs to you, not BOTTIMMO. You can export it at any time — there's an export feature that lets you transfer all collected contact data to a file or your own CRM. This also applies if you decide not to continue using BOTTIMMO after the beta phase.

How does the platform handle consent and opt-out for CAN-SPAM compliance in the US?
Dedicated background processes are in place for opt-out and CAN-SPAM-compliant communication. Specifically, the internally drafted Acceptable Use Policy (an exhibit to the Beta Participation Agreement) requires that every commercial email sent through BOTTIMMO includes:

a functioning, one-click unsubscribe mechanism,
a valid physical mailing address,
a non-misleading subject line and sender identity.

In addition, a contact must not be contacted more than 10 business days after opting out. Testers agree to comply with these rules by signing the Beta Participation Agreement; the platform itself provides technical support for the unsubscribe function.

What sets BOTTIMMO apart from other lead generation and marketing platforms?
The key difference lies in full personalization (your own colors, branding, face/logo on all materials) and a high level of automation — you can plan an entire month's worth of social media content in one to two hours.

Does BOTTIMMO really handle scheduling/posting completely, instead of me doing it manually one platform at a time?
Yes. You can create a post once and have it automatically scheduled for Facebook, Instagram, LinkedIn (and soon Google Business) at the same time.

On how many platforms is a post published, and which ones?
Currently Facebook, Instagram, and LinkedIn. Google Business will be supported shortly. TikTok is planned for later this year. Users are able to select the preferred platforms during the post creation process.

Do the social media accounts (Facebook/Instagram) need to be business accounts?
Yes. Meta doesn't support connecting personal accounts — that's a limitation on Meta's side, not BOTTIMMO's.

How do I convert a personal Facebook/Instagram account into a business account?
The fastest way is directly through Meta. You'll also find a support button in the app (bottom right) with AI support for quick answers, as well as a help center article with detailed instructions. Personal support is also available if needed.
See here for further help: https://help.bottimmo.com/en/article/solve-problems-connecting-accounts

What exactly do you mean by "powerful scheduling features"?
When creating a post in the Content Creator, you can either post immediately or schedule it for a specific date/time. Scheduled posts (e.g., 20–30, spread across a month or even a full year) are published automatically at the chosen time.

Are scheduled posts published as a regular post, reel, or story?
That depends on the media type used: one image = a regular post; two to ten images = a carousel post; a video = automatically published as a reel.

Can I upload and use my own videos/reels?
Yes. The upload feature lets you upload your own ad materials and videos into the Content Creator to create posts or reels from them.

Is there a limit on how many posts/texts/images I can create?
200 text generations per month (each generation gives you 5 text variations) and up to 100 AI-generated images per month. There's no fixed daily limit for posting itself.

Does BOTTIMMO create the content automatically, or do I upload it myself?
Both are possible: you can upload your own material, use the material included in your package (generated based on your onboarding data), or generate new material via AI.

Is the full automation feature (AI creates the entire month's strategy) already in use with customers in Europe/Germany?
No — US beta participants will be the first to test this new "marketing agent." The feature is still under development.

Is there AI support for responding to messages or calls from leads?
Automatically responding to messages or calls is being planned, but not yet firmly scheduled. Already available is an AI-based contact analysis feature that evaluates the data collected on a contact and suggests the next best step.

Leads & Landing Pages

Do I get an email when a new lead comes in through a landing page or widget?
Yes. Every new conversion triggers an email with the key basic information, including a button that takes you directly to the full lead data in the app.

Does BOTTIMMO connect to my own website, or does BOTTIMMO provide its own website?
There are two options:

Landing pages: Included in the package and automatically generated during onboarding. The links can be used in posts or ad campaigns.
Widgets: Compact lead generation features you can embed on your own website via copy-and-paste (2–3 lines of code). Support is available for website integration if needed.

Integrations & CRM

Which CRM systems can be connected to BOTTIMMO (e.g., HighLevel, Cloze, Follow Up Boss, BoldTrail/kvCORE)?
There's currently no native integration with these US CRMs. Contacts can be exported and imported into BOTTIMMO via the import assistant. Let us know which CRM you use so the right integrations can be prioritized.

Does BOTTIMMO work as a CRM itself?
For smaller businesses, it can be used as a kind of CRM — with a contact database, filtering, and visibility into all the data collected on each contact. However, it doesn't offer the full feature set of a dedicated CRM system.

Does BOTTIMMO interfere with other marketing programs my brokerage uses?
No. If your brokerage provides its own branded materials or design guidelines, you can simply upload and use them in BOTTIMMO.

Onboarding & App

If the onboarding assistant gets stuck and I type "skip"/"next" — can I go back to that question later?
Yes. After the assistant finishes, there's a review step where you can check and complete all form fields.

Is there a BOTTIMMO app?
Yes, it's built as a Progressive Web App (PWA): open the URL on your smartphone, confirm the install prompt, and you'll get an icon on your home screen you can use without a browser. Details:

Will the platform be available in English?
Yes, the entire website and platform will be in English. The accompanying WhatsApp group is also in English.

Team & Multi-User

Is there a model for teams?
The expert package includes up to three accounts, expandable to about 15 via an add-on. Accounts can be assigned different roles (e.g., "Social Media"). For companies with multiple locations, there's also a multi-tenant version with centralized content creation for all locations — this is still under development.

Program, Duration & Pricing

What happens after the 8-week beta phase?
A solution for the time afterward is currently being worked on — a special offer is planned for everyone who stays with the program through the end. Details haven't been finalized yet.

Additional Information

For more information and details about BOTTIMMO and its features, visit our Support Center: https://help.bottimmo.com/en